As part of Entergy New Orleans’ commitment to strengthening reliability and our relationship with our community, we recently conducted comprehensive walk-downs in each New Orleans council district. Led by teams of customer service managers, line workers, and representatives from the Energy Smart program, the walk-downs proactively addressed infrastructure needs across our service area.
Entergy New Orleans Reliability Updates
A reliable power grid is not just a convenience—it's a necessity. Recognizing this, Entergy New Orleans has spent years making significant improvements to our power delivery infrastructure, an effort that has demanded considerable investment and strategic foresight.
Recent data shows Entergy’s work to prevent power outages from occurring is on an upward trajectory across its service territory in Louisiana, with the company achieving a remarkable 22% statewide improvement in electric service reliability from 2022 to 2023.
On Saturday, April 13, Entergy New Orleans moved a new high voltage power transformer into the Curran Substation in New Orleans East to improve reliability in the area.
The company has developed the most comprehensive energy grid upgrade plan in the city’s history.
Entergy New Orleans crews stay prepared for severe weather year-round and are constantly on the look-out for ways to improve our system’s resilience.
Within one year after Hurricane Ida, Entergy rebuilds a Mississippi River crossing using an unprecedented 175-mph wind loading criteria.
The ongoing work helps the company manage the integrity, reliability and safety of the gas distribution system, a primary goal for Entergy's Gas Distribution Business.
Hurricane season is less than a month away, and Entergy New Orleans continues to identify and implement resiliency upgrades across Orleans Parish.